Our Policy

At Detroit Flower Wall, we pride ourselves on bringing your vision to life. We're dedicated to providing our customers with high quality service and product. Our team focuses on exceeding your expectations with our custom designs. We believe in standing out and transforming spaces to be one-of-a kind. 

Rental policy

All rental services require a 50% deposit for booking. Rental services includes delivery, set-up and pick-up. 

 

Flower Wall Rental:

The flower wall rental includes set-up, delivery, and pick up. The flower wall is a prop for photography and photo ops. 

The Swing Rental:

Our business is insured to provide protection of Detroit Flower Wall and your guest. The maximum weight limit for the swing rental is 175 lbs. There is only one participant at a time. Children must be supervised by an adult over the age 18+ during use of the swing.  The swing is not for use for children under 6 years of age. 

 

The swing is a prop used for photography purposes only. The following uses are prohibited:

  • Swinging

  • Standing

  • Spinning 

  • Hanging 

All rentals must remain intake until Detroit Flower Wall Event Team arrives to pick up the rental.

Damages:

In the event damages are to occur, renter is responsible for all damages. The rental item damages charges can be up-to but not limited to a $1000 replacement charge. 

custom signs 

All signs are available for custom design.

14 days Minimum Production Time

Rush Orders can be completed for an additional charge*

Wooden Name Signs:

Names and birthday shouts include 1 design per sign order. The wooden signs are a 14 day production time. 

Please keep this in mind when ordering for an event.  Custom paint color is included in the price.

 

Acrylic Sign:

Our acrylic signs are standard 24w in x 18h,  24x24in, 24in diameter circle. All signs can be custom made and will be quoted accordingly based on sizing and design. We offer custom acrylic colors.


For Logo Design:

We recommend having your logo file in .eps or a vector file. We will review your logo file and give a quote for laser cutting.

All products can be proofed for review prior to cut upon request* 

Please Note: The file will be laser cut and there may need to be small changes made to accommodate our laser cutter. 

If you need a logo design created please inquire, we provide graphic design for an additional charge. We have a professional graphic designer on our team. 

LED Signs:

All custom LED signs are 20 days production and delivery.  For logo LED signs we recommend providing a .eps or vector file from your graphic designer.  FOR LED SIGNS: We can provide design services starting at $35+ depending on the type of design desired. 

We recommend using a measuring tap to confirm correct measurements prior to ordering. 

Payment Methods

 

- Credit / Debit Cards
- PAYPAL

- Offline Payments